Shipping policy
Last Updated: July 25, 2026
At Furrevo, we aim to make delivery clear, convenient, and dependable. This policy explains where we ship, how long orders generally take to arrive, how tracking works, and what to do if you experience a delivery problem.
Where We Deliver
Shipping Locations: Furrevo currently ships exclusively to valid residential and business addresses within Canada.
Customers are responsible for entering a complete and accurate shipping address during checkout. We are not responsible for delays, failed deliveries, or additional costs caused by incorrect or incomplete information provided with an order.
We do not ship to the United States or any other international destinations.
Order Preparation and Delivery Estimates
Our delivery timeline includes the time required to prepare your order and the time required for the shipping carrier to transport it.
Order Cutoff Time: Furrevo does not use a daily order cutoff time. Orders may be placed at any time and will be processed during our regular business days.
Orders submitted on weekends, statutory holidays, or outside normal business operations will begin processing on the next available business day.
Order Handling Time: Orders are generally prepared within 1–2 business days, Monday through Friday.
Handling time includes payment verification, order review, packaging, and preparation for shipment. Orders are not normally processed on weekends or statutory holidays.
Transit Time: Delivery generally takes 6–8 business days after the order has been processed and transferred to the carrier.
Estimated Delivery Time: Most orders are expected to arrive within approximately 7–10 business days from the date the order is placed.
Delivery dates are estimates and are not guaranteed. Arrival times may be affected by severe weather, carrier disruptions, holidays, high shipping volumes, remote delivery locations, or other circumstances beyond our control.
Shipping Charges
Free Shipping: Standard shipping is provided at no additional cost on eligible orders delivered within Canada. No minimum purchase amount is required unless otherwise stated on the website or during a promotional offer.
Paid Shipping (if applicable): Additional delivery charges may apply to oversized products, remote locations, expedited services, or other special shipping circumstances. Any applicable cost will be displayed during checkout before payment is completed.
Customers will never be charged an additional shipping fee after checkout without prior notice and approval.
Shipping Carriers
Carrier Services: Orders may be delivered through established postal and courier services operating within Canada.
The carrier used for an order may vary depending on the customer’s location, product type, package size, and delivery requirements. Carrier details will be provided in the shipping confirmation whenever they are available.
Furrevo cannot guarantee that a specific carrier will be used for an individual order.
Shipment Tracking
Tracking Your Order: Once your order has been dispatched, a shipping confirmation email will be sent to the email address provided during checkout.
This email will normally contain your tracking number and a link that can be used to follow the shipment. Tracking activity may take 24–48 hours to appear after the carrier receives the package.
You may also check your shipment through our order-tracking page:
Please verify that your email address is correct when placing your order and check your spam or junk folder if you do not receive a shipping confirmation.
Delayed, Missing, or Lost Deliveries
Delivery Issues: Contact our customer service team if your order has not arrived within the estimated delivery period, your tracking information has not updated for several business days, or the carrier marks your order as delivered when you have not received it.
Please include your order number and any available tracking information when contacting us.
We will review the shipment details and, when appropriate, open an investigation with the carrier. Carrier investigations may require additional time to complete.
If a package is confirmed as lost during transit, Furrevo may provide a replacement at no additional cost or issue a refund to the original payment method.
Furrevo is not responsible for packages that cannot be delivered because of an incorrect address, refused delivery, restricted access, or failure to collect the package from a designated pickup location.
Split Shipments
Some orders may be shipped in more than one package because products can be prepared or dispatched separately.
When this occurs, you may receive multiple shipping confirmation emails or tracking numbers. Receiving part of an order before the remaining items does not necessarily mean that products are missing.
Address Changes
Please contact us immediately if you need to correct your shipping address.
Address changes cannot be guaranteed once an order has entered processing or has been dispatched. Furrevo is not responsible for packages delivered to an address entered incorrectly by the customer.
Policy Revisions
Changes to This Policy: We may revise this Shipping Policy to reflect changes to our delivery services, carrier arrangements, business practices, or legal obligations.
Updates will be published on this page with a revised Last Updated date. Continued use of our website after an updated policy is posted indicates acceptance of the revised terms.
Customer Assistance
Questions?: Visit our FAQ page or contact our customer service team for help with processing times, delivery estimates, tracking information, or shipment concerns.
Store Address: 952 Chancellor Dr, Winnipeg Manitoba R3T 2K1, Canada
Email: Info@furrevo.com
Phone: +1 (431) 801-5490
Customer Service Hours: Monday to Friday: 9:00 AM–5:00 PM CT
Our customer service team is happy to assist you. We aim to respond to all email inquiries within 1–2 business days.