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TumbleTail Interactive Shrimp Toy
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• Encourages Active Play
• Supports Mental Stimulation
• Strengthens the Pet–Owner Bond
Refund & Return Policy
We make returns simple and stress-free so you and your pet can shop with confidence.
- You can request a return or exchange within 30 days of delivery
- Items must be unused, undamaged, and include original packaging, tags, and accessories
- Damaged, defective, or incorrect items qualify for free return shipping (with photos or videos required)
- Change-of-mind returns require the customer to cover return shipping
- No restocking fees are charged
- Refunds are issued to the original payment method within 7 business days after inspection
- Orders can be cancelled within 24 hours if they have not shipped yet
- Please wait for return instructions before sending any items back
Email us at info@furrevo.com with your order number to start your return or exchange.
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Shipping & Delivery
We make delivery clear and dependable so you know exactly what to expect from your Furrevo order.
- We currently ship to residential and business addresses within Canada
- Free standard shipping is available with no minimum purchase required
- Orders are processed within 1–2 business days (Monday - Friday)
- Transit time generally takes 6–8 business days after processing
- Most orders arrive within approximately 7–10 business days
- You will receive a shipping confirmation email with tracking information once your order is dispatched
- Tracking updates may take 24–48 hours to appear
- Some orders may arrive in separate packages with different tracking numbers
- Delivery times may be affected by weather, holidays, carrier delays, or remote locations
- If your package is confirmed lost in transit, we will offer a replacement or refund
Please double-check your shipping address before completing your order. For delivery assistance, email info@furrevo.com with your order number.
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Made for Every Kind of Play
Whether they love to chase, pounce, paw, or simply investigate, TumbleTail brings cats and dogs together through playful movement and irresistible texture. Designed by Furrevo for engaging indoor fun, it turns everyday moments into something more exciting.
Curiosity Starts with a Wiggle
Place TumbleTail in your cat’s favourite space and watch natural curiosity take over. Its soft feel and attention-grabbing motion encourage indoor cats to explore, pounce, and enjoy more stimulating play throughout the day.
A New Favourite for Playtime
With its soft plush texture and lively shrimp-inspired movement, TumbleTail encourages dogs to stay curious, active, and entertained. It is a playful companion made for gentle chasing, pawing, and interactive fun around the home.
FAQ
What is the TumbleTail Interactive Shrimp Toy?
The Furrevo TumbleTail is a rechargeable moving pet toy that jumps, flops, and dances to encourage chasing, pouncing, swatting, and active indoor play.
Is TumbleTail suitable for both cats and dogs?
Yes. TumbleTail is designed for kittens, adult cats, puppies, and small to medium-sized dogs. Its soft velvet exterior makes playtime comfortable and engaging.
How does TumbleTail benefit my pet?
TumbleTail encourages physical exercise, supports mental stimulation, and helps satisfy your pet’s natural chasing and hunting instincts. It can be used for independent or interactive play.
Where does Furrevo currently ship?
Furrevo currently ships to valid residential and business addresses throughout Canada.
How much does shipping cost?
Furrevo provides free standard shipping within Canada with no minimum purchase requirement.
How long will my TumbleTail order take to arrive?
AnswerOrders are generally processed within 1–2 business days, followed by approximately 6–8 business days of transit time. Most orders arrive within 7–10 business days. Tracking information will be emailed once your order ships.
Can I return my TumbleTail toy?
Yes. You may request a return within 30 days of delivery. The product must be unused, undamaged, and returned with its original packaging, tags, accessories, and included materials.
Who pays for return shipping?
Furrevo covers return shipping for damaged, defective, or incorrect products. Photos or videos may be required. For change-of-mind returns, the customer is responsible for return shipping costs.
When will I receive my refund?
Approved refunds are issued to your original payment method within seven business days after the returned product has been received and inspected. Furrevo does not charge restocking fees.
How can I contact Furrevo for assistance?
Store Address: 952 Chancellor Dr, Winnipeg Manitoba R3T 2K1, Canada
Email: Info@furrevo.com
Phone: +1 (431) 801-5490
Customer Service Hours: Monday to Friday: 9:00 AM–5:00 PM CT
Our customer service team is happy to assist you. We aim to respond to all email inquiries within 1–2 business days.
